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A Newsletter Valuing ChangeNext time, get it deliveredJuly/August/September 2008
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Taking responsibility can help you avoid the escalation of the four most toxic behaviors in relationships – criticism, defensiveness, contempt and stonewalling. John Gottman calls them the Four Horsemen of the Apocalypse.
Change your critical comment into a request that the person change the behavior that was at the root of your criticism.
Realize that this is a way of blaming the other side. Acknowledge what is true in what they are saying so they feel heard.
Choose words that aren't sarcastic or mocking. Find some qualities to respect about this person, and choose to communicate in a more positive way.
Instead of giving the silent treatment or tuning out, acknowledge you need a break and then return to the discussion when you're ready.
John Gottman's books will give you much more depth, insight and information on how to improve your relationships and in particular the four horsemen in relationships.
What do you need to do to improve your relationships?
The Seven Principles for Making Marriage Work, by John M. Gottman of The Gottman Institute is a terrific, practical book with exercises that can help you strengthen and improve your primary relationship.
He wrote the book after observing the habits of hundreds of married couples, but the concepts in the Gottman's book can also be applied to any of your relationships, not just marriage.
"The most important single ingredient in the formula of success is knowing how to get along with people." Theodore Roosevelt
Check out my recent publications:
Imagine Having Enough Time
"Imagine having enough time to be highly productive and efficient. What would that look like for you?"
KCBA Bar Bulletin, Febuary 2008
Increase Your Influence
"By increasing your influence with the decision-maker(s) in your firm, you enhance your position and create benefits for both parties."
Soundings Magazine, April 2008.
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