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A Newsletter Valuing Change

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July/August/September 2008

Newsletter Archive

Improve Your Relationships

Taking responsibility can help you avoid the escalation of the four most toxic behaviors in relationships – criticism, defensiveness, contempt and stonewalling. John Gottman calls them the Four Horsemen of the Apocalypse.

  • If you are being critical . . .

Change your critical comment into a request that the person change the behavior that was at the root of your criticism.

  • If you are being defensive . . .

Realize that this is a way of blaming the other side. Acknowledge what is true in what they are saying so they feel heard.

  • If you are being contemptuous . . .

Choose words that aren't sarcastic or mocking. Find some qualities to respect about this person, and choose to communicate in a more positive way.

  • If you are stonewalling . . .

Instead of giving the silent treatment or tuning out, acknowledge you need a break and then return to the discussion when you're ready.

John Gottman's books will give you much more depth, insight and information on how to improve your relationships and in particular the four horsemen in relationships.


What do you need to do to improve your relationships?

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Imagine Connection

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A Book Supporting Change

The Seven Principles for Making Marriage Work, by John M. Gottman of The Gottman Institute is a terrific, practical book with exercises that can help you strengthen and improve your primary relationship.

He wrote the book after observing the habits of hundreds of married couples, but the concepts in the Gottman's book can also be applied to any of your relationships, not just marriage.

Buy This Book From Amazon.com

"The most important single ingredient in the formula of success is knowing how to get along with people." Theodore Roosevelt

Check out my recent publications:

Imagine Having Enough Time
"Imagine having enough time to be highly productive and efficient. What would that look like for you?"

KCBA Bar Bulletin, Febuary 2008


Increase Your Influence
"By increasing your influence with the decision-maker(s) in your firm, you enhance your position and create benefits for both parties."

Soundings Magazine, April 2008.

Your referrals are appreciated.

Go to www.BusinessActionCards.com





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